Privacy Policy
Effective Date: 1/1/2022
Introduction
This privacy notice explains how arbremit.com ("we," "us," or "our") collects and processes your personal data when you use our website and business services. As a data controller, we are obligated to provide you with information about our data practices, including why and how we use your data, and the rights you have over your data.
Who Processes Your Personal Data
We are Arbitrage Capital Limited, located at 1, Fore Street Avenue, London, EC2Y 9DT. If you have any questions regarding this Privacy Policy or the use of your Personal Data, please contact us by sending an email to the following address: customerservice@arbremit.com. When you contact us, we may keep a record of your correspondence and request your name and contact information to provide a reply. You can also request access to the information we hold about you by submitting a request to the same email address.
For information about our use of cookies, please refer to our Cookie Policy.
We Might Ask You to Provide Personal Data
- When you submit an enquiry through our website: We may ask for your name, email address, and any additional information you provide to assist us in addressing your enquiry. This information is collected to communicate with you and provide relevant information or assistance.
- When you sign up for our newsletter: We may ask for your name and email address to send you our newsletter or other marketing communications. You can opt out of receiving these communications at any time by following the instructions provided in the email.
- When you apply for our business service: We may ask for various types of personal data, including but not limited to:
- Identification documents (e.g., passport, driver's license, or national ID)
- Bank statements
- Invoices
- Contracts with service providers
We collect this information to verify your identity, assess your eligibility for our services, and fulfill our contractual obligations. The data is securely stored and processed by [Company Name], and in some cases, it may be shared with third-party service providers necessary to provide the requested services.
How We Use Your Personal Data
We use the personal data you provide to us for the following purposes:
- To respond to your enquiries and provide customer support
- To send you newsletters or marketing communications, where you have provided your consent
- To process your application for our business services
- To fulfill our contractual obligations and provide the requested services
- To comply with legal and regulatory requirements
Sharing Your Personal Data
- If we think that sharing it is necessary to enforce the terms of a contract with you or to protect the rights, property or safety of Arb-Remit or the services provided by Arb-Remit.
- To enable us to comply with the law or to satisfy a legitimate government request or an order of any court of competent jurisdiction or any regulatory authority or, if necessary, to defend Arb- Remit or its Subscribers (for example, in a lawsuit).
- In connection with the sale or transfer of our business or any part thereof.
- To allow us to co-operate with law enforcement agencies to identify anyone who uses our Service for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe are unlawful including exchanging information with other companies, organisations and agencies for the purposes of fraud protection.
- To third parties who provide services to Arb-Remit (such as such as administration or technical services). However we ensure that such partners do not use Personal Data for any other purposes, do not disclose it to anyone else and that they do not retain copies except as necessary to provide services to us or as required by law.We may share your personal data with third parties in the following circumstances:
- To Regulatory Authorities: We may disclose personal data to regulatory authorities or other governmental bodies when required to comply with applicable laws, regulations, or legal processes.
Storage, Security, and Retention of Your Personal Data
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or alteration. We adhere to industry best practices and standards to ensure data security.
Your personal data will be stored for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
While we strive to protect your personal data, it is important to note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data during transmission or storage.
Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our website with a revised effective date. We encourage you to review this Policy periodically.
Conclusion
We are committed to protecting your privacy and handling your personal data responsibly. If you have any further questions or concerns, please contact us using the provided contact details.
Last Updated: 15/6/2023